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Frequently
asked questions
•
What
files will I get with your service?
For logos, you will receive two versions, color and
b/w (for faxes) plus a complete set of industry standard
file formats suitable for web use and for domestic and
professional print output. The following file formats are
supplied (based on a typical logo design project):
Resolution Independent Vector: Industry standard
Illustrator (.ai), CorelDRAW (.cdr) & EPS files, Print
Resolution (300dpi): Layered Adobe Photoshop (.psd), TIF,
JPG & PDF files, Web Resolution (72 dpi): Layered
Adobe Photoshop (.psd) and a range of sizes in the most
suitable file type out of JPG & GIF. Other file types
are available on request.
• How long will the design process take?
This will always depend on the task, and of course the
complexity of the design and revisions requested. As well
as physically designing your logo, I will undertake
research to ensure optimum suitability. Typically, designs
can be turned around from start to completion in seven
days - but sometimes much sooner. How does the design
process work?
Step 1:
Creative Brief
To effectively create any kind of artwork for you, be it a
logo or a complete identity package, I would need to
understand the requirements of your company. Here, you
would tell me about your business, ideas, goals, the
target audience, etc. It always helps to get an idea of
what kind of design you like if you give me samples of
other designs that you like or dislike.
Step 2:
Short listing initial designs
Depending on your timeframe for the project, you will get
at least 5 initial samples (if not more) to pick from. You
may choose one of these or discard all if you don't like
any. In that case, I would start from scratch. However,
this rarely happens as my designs would be based on the
brief you give me and I would stick to those guidelines.
Step 3:
Finalizing selected artwork
Once you have picked the initial design, I will fine tune
it and complete the changes (if any) that have been
requested by you. This step would continue as long as you
were not completely satisfied with the final product. I
will make unlimited number of changes until your design is
just the way you want it.
Step 4:
Final approval
After you have given your approval on the final design,
you will receive your artwork in most of the basic graphic
formats (jpg, tiff, ai, etc) or whatever other format you
require.
• How
will I receive my files?
A private link is provided for you to download them from
or I can email them directly to you. I can also burn files
to CD and mail them to you if requested. How many
revisions can I have? As many as you need until you are
completely satisfied with the end result.
• How does the billing process work?
We can bill on either an hourly or on a project-fee basis,
depending on the project requirements and the client's
preferences. For hourly fees, there is a minimum of at
least 10 hours work required. If the client is alright
with giving us some freedom, there is no need to precisely
define the project before beginning, which allows for more
creativity and flexibility in the course of the project.
When working hourly, we always bill fairly, and never
charge the client for any mistakes. Payment by check is
preferred. Returned checks are subject to a processing fee
of $25.00, as well as an overdue payment charge, if
applicable. Please make all checks payable to 'Leopard
Design Studio'.
While we
try to provide an accurate estimate for the project before
beginning work on it, the final amount may change due to
circumstances like a lot of revisions requested by the
client or other changes that may increase the total time
spent on the project, and therefore the cost. We always
try to keep the project within the constraints of the
estimated time and cost. The client will be informed
beforehand of any budget / time issues and will go ahead
accordingly based on his approval so that there are no
surprises.
• I already have a logo but it's only a low resolution
format online - can you redraw it for me so that I can
print it out on my stationery & advertising?
I can redo your logo in vector format - that can be
enlarged to any size without loss of resolution and can be
used for printing on business cards & letterheads as
well.
• I've misplaced the files that you sent me - can I get
them again?
Yes! I regularly archive all design jobs and should you
lose your files, I'll be able to recover them for you free
of charge.
• I still have questions - where can I find out more?
Please feel free to contact us via email or phone
for any further questions you may have.
info@leoparddesigns.com
/ 818 887 0477.
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